Privacy Policy
How We Protect Your Data
Information We Collect
We collect personal information you provide when creating an account, placing an order, or contacting us. This includes your name, phone number, delivery address, and payment details. We also collect order history and preferences to improve your shopping experience.
How We Use Your Information
Your information is used to process orders, deliver products, send order updates via SMS or WhatsApp, and provide customer support. We may also use anonymized data for analytics and service improvement.
Payments and Security
All payment transactions are processed through trusted Somali payment gateways including WaafiPay, Premier Wallet, and E-Dahab. We do not store full payment card details on our servers. Cash on Delivery payments are collected by our delivery team.
Cookies and Analytics
We use cookies and similar technologies to improve site performance, remember your preferences, and understand how you use our platform. You can disable cookies in your browser settings, but some features may not function properly.
Contact Us
If you have questions about this privacy policy or how we handle your data, please contact our support team via WhatsApp or email. We are committed to protecting your privacy and will respond promptly to any concerns.